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The secret costs of cash giveaways: the case of Temu’s £50 promotion

Katie Goss

Finance

The Resolver Guide to Section 75

Resolver Blog

Consumer cultures

Dating app traps: swipe left on pricey premiums

Resolver Blog

Travel

Your rights during air strikes: preparing for industrial action this summer

Katie Goss

Insurance

Insurance: a complaints guide

Resolver Blog

Travel

Our guide to Airbnb for guests: how to avoid accommodation complaints and conflict

Katie Goss

Business

How to use ChatGPT for your business

Katie Goss

Business

Complaining is for everyone: improving your business’ accessibility

Katie Goss

Travel

The Resolver Guide to Flight Delays and Cancellations

Resolver Blog

Travel

Holidays, hotels and travel: what to do if everything goes wrong

Resolver Blog

Business

Building your business resilience: how to take negative feedback in your stride

Katie Goss

Complaints and Well-being

All you need to know about Customer Service Burnout

Gillie Marceau