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The 12,000 complaints of Christmas

Christmas may be a time for goodwill (traditionally) but that doesn’t mean there’s no reason to complain. In fact, on Christmas day itself we saw almost 600 complaints at Resolver. Online shopping and takeaways were among the services with the…

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2 min read

January 06, 2021

Latest stories

Online Shopping

Your shopping delivery rights – all packaged up

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Alex's Blog

Alex’s blog: did we learn any lessons the second lockdown around?

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Coronavirus

Lockdown versus lockdown: the picture of complaints

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Alex's Blog

Alex’s blog – Did the pandemic cause the demise of the Arcadia Group?

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Online Shopping

Buying from overseas retailers – Resolver’s top tips

<img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Martyn J. avatar' src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' loading='lazy'/>

Online Shopping

Christmas shopping calendar 2020: extended returns

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What happens to gift vouchers when firms go bust?

Shops

What happens to my vouchers, gift cards and credit notes when firms go bust?

<img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' loading='lazy'/>

Online Shopping

Buying goods on social media: how to avoid being ripped off

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Online Shopping

The Black Friday complaints lag

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online shopping payments

Online Shopping

Shopping and returns – know your rights

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Alex's Blog

Alex’s blog: Black Friday, Christmas and how retailers can show goodwill

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