Online Shopping

Online Shopping

Buying goods on social media: how to avoid being ripped off

I recently appeared on Rip Off Britain Live to talk about dodgy online retailers and as the programme aired, the phone lines and email inboxes melted. It turns out the particular scam we were discussing was more widespread that we…

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2 min read

November 25, 2020

Latest stories

Online Shopping

The Black Friday complaints lag

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online shopping payments

Online Shopping

Shopping and returns – know your rights

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Alex's Blog

Alex’s blog: Black Friday, Christmas and how retailers can show goodwill

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Alex's Blog

Alex’s blog: the shift to online and what it means for the consumer

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Resolver Data

Resolver

Half a million complaints during lockdown: Resolver’s six-month statistics

<img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' loading='lazy'/>

Online Shopping

Resolver’s top 10 online shops for customer service

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Resolver

Effective complaining: who do you complain to?

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Resolver

Customer satisfaction: who’s stood out during Covid-19?

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Your consumer rights

Problems getting a refund? How to get your money back

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Alex's Blog

Alex’s blog: will you buy now and pay for it later?

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Alex's Blog

Alex’s blog: the difficulty of digital marketplaces

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