Shops

Consumer cultures

Under pressure: resisting pressure selling and scarcity panic this festive sales season

The clamorous world of consumerism sees millions of companies competing for our hard earned cash. To tempt us, they’ll offer all kinds of things to sweeten the deal. Yet what may appear as a generous offer can conceal a much…

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6 min read

November 29, 2023

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<img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' decoding='async'/>

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<img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' decoding='async'/>

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Resolver blog – Did the pandemic cause the demise of the Arcadia Group?

<img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' decoding='async'/>

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Resolver blog: did we learn any lessons the second lockdown around?

<img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' decoding='async'/>

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Resolver blog: a year of change reflected in our complaints

<img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' decoding='async' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' decoding='async'/>