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Returned the item but still paying? Your BNPL refund rights explained

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Antisocial neighbours: Your rights and what action can be taken

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Shein complaints: Refunds remain the biggest frustration for shoppers

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Can they actually do that? Your retail and online shopping rights explained

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The hidden cost of “Pay in Three”: Are you borrowing more than you realise?

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Can they actually do that? Your travel questions answered

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“They just kept passing me around”: How a minor car park scrape turned into a long battle with an insurer

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EV range not as advertised? Here’s what to do

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Ask The Complainer: In a dispute with an insurance company and facing eviction

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The reality behind “luxury for less”: What complaints about DUSK reveal about fast-growing online furniture brands

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How to spend smarter, and not just cut back

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