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Finance

Klarna, Clearpay, Laybuy or Zilch: Which gives consumers the most protection?

Kelly Wilson avatarKelly Wilson
feedback and complaints

The hidden tricks companies use to avoid refunds, and how to fight back

Kelly Wilson avatarKelly Wilson
Finance

“I missed one payment”: What actually happens when BNPL goes wrong?

Kelly Wilson avatarKelly Wilson
Finance

Returned the item but still paying? Your BNPL refund rights explained

Kelly Wilson avatarKelly Wilson
Housing

Antisocial neighbours: Your rights and what action can be taken

Kelly Wilson avatarKelly Wilson
Online Shopping

Shein complaints: Refunds remain the biggest frustration for shoppers

Kelly Wilson avatarKelly Wilson
Online Shopping

Can they actually do that? Your retail and online shopping rights explained

Kelly Wilson avatarKelly Wilson
Finance

The hidden cost of “Pay in Three”: Are you borrowing more than you realise?

Kelly Wilson avatarKelly Wilson
Travel

Can they actually do that? Your travel questions answered

Kelly Wilson avatarKelly Wilson
Resolver Stories

“They just kept passing me around”: How a minor car park scrape turned into a long battle with an insurer

Kelly Wilson avatarKelly Wilson
Motoring

EV range not as advertised? Here’s what to do

Kelly Wilson avatarKelly Wilson
Ask The Complainer

Ask The Complainer: In a dispute with an insurance company and facing eviction

Kelly Wilson avatarKelly Wilson
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