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Alex’s Blog
Online Shopping
Alex's Blog
Alex’s blog: the shift to online and what it means for the consumer
Alex Neill
Resolver
Half a million complaints during lockdown: Resolver’s six-month statistics
Resolver Blog
Online Shopping
Resolver’s top 10 online shops for customer service
Resolver Blog
Resolver
Effective complaining: who do you complain to?
Resolver Blog
Resolver
Customer satisfaction: who’s stood out during Covid-19?
Sarah Dennis
Your consumer rights
Problems getting a refund? How to get your money back
Sarah Dennis
Alex's Blog
Alex’s blog: will you buy now and pay for it later?
Alex Neill
Alex's Blog
Alex’s blog: the difficulty of digital marketplaces
Alex Neill
Resolver
Customer service excellence: celebrating the UK’s top shops
Sarah Dennis
Shops
A return to the shops – but can you return your purchases?
Sarah Dennis
Online Shopping
Dodgy delivery service? Find out how to get that package on track
Martyn J.
Alex's Blog
Alex’s Blog – Why section 75 might be the solution to your refund troubles
Alex Neill
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