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Complaints and Well-being

All you need to know about Customer Service Burnout

Gillie Marceau avatarGillie Marceau
Consumer cultures

How to spot a fake review 

Katie Goss avatarKatie Goss
Complaints and Well-being

Empowering customer care: a guide to supporting vulnerable consumers 

Katie Goss avatarKatie Goss
Your consumer rights

How the DMCC bill will strengthen consumer rights and transform digital markets

Katie Goss avatarKatie Goss
Complaints and Well-being

Complaining for the collective: sharing feedback with the consumer community

Katie Goss avatarKatie Goss
Online Shopping

Why discount websites might cost more in the long run

Resolver Blog avatarResolver Blog
Technology

Complaining with ChatGPT: Our top tips

Katie Goss avatarKatie Goss
Complaints and Well-being

Staying well by seeking further support 

Katie Goss avatarKatie Goss
Complaints and Well-being

Complaining is for everyone: all things accessibility 

Katie Goss avatarKatie Goss
Complaints and Well-being

All things resolution: having reasonable expectations and getting positive solutions

Katie Goss avatarKatie Goss
Complaints and Well-being

Handling Tricky Complaints: How to be an active listener

Katie Goss avatarKatie Goss
All News

A more positive way to complain: our upcoming guides on complaints and well-being

Katie Goss avatarKatie Goss
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