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The 12,000 complaints of Christmas

Christmas may be a time for goodwill (traditionally) but that doesn’t mean there’s no reason to complain. In fact, on Christmas day itself we saw almost 600 complaints at Resolver. Online shopping and takeaways were among the services with the…

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The 12,000 complaints of Christmas

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Alex's Blog

Alex’s blog: did we learn any lessons the second lockdown around?

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Coronavirus

Lockdown versus lockdown: the picture of complaints

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Alex's Blog

Alex’s blog: did we learn any lessons the second lockdown around?

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Coronavirus

Lockdown versus lockdown: the picture of complaints

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Finance

How to claim back some cash for Christmas

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Articles in Finance

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All News

The 12,000 complaints of Christmas

<img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src="https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Sarah Dennis avatar' src='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' loading='lazy'/>

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Alex's Blog

Alex’s blog: did we learn any lessons the second lockdown around?

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Coronavirus

Lockdown versus lockdown: the picture of complaints

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Latest Stories

Alex's Blog

Alex’s blog – Did the pandemic cause the demise of the Arcadia Group?

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Online Shopping

Buying from overseas retailers – Resolver’s top tips

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Online Shopping

Christmas shopping calendar 2020: extended returns

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Finance

How to claim back some cash for Christmas

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What happens to gift vouchers when firms go bust?

Shops

What happens to my vouchers, gift cards and credit notes when firms go bust?

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Telecoms

Broadband and mobile: getting connected for the Black Friday deal

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Online Shopping

Buying goods on social media: how to avoid being ripped off

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Online Shopping

The Black Friday complaints lag

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