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top_customer_service

Resolver

Customer service excellence: celebrating the UK’s top shops

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Open_shops

Shops

A return to the shops – but can you return your purchases?

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concertgoer_tickets

Your consumer rights

What are my rights if a gig or event is cancelled or rescheduled?

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package delivery problems

Online Shopping

Dodgy delivery service? Find out how to get that package on track

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online shopping payments

Online Shopping

Shopping and returns – know your rights

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What

Alex's Blog

Alex’s blog: Resolver’s complaints data – what’s the story?

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Resolver

Alex's Blog

Alex’s blog – Two million separate stories

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Resolver Data

Resolver

Over two million people used Resolver to make a complaint last year

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section75

Alex's Blog

Alex’s Blog – Why section 75 might be the solution to your refund troubles

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how to avoid being ripped off at shops

Shops

How to avoid being ripped off at the shops

<img alt='Inan Aksoy avatar' data-srcset='https://secure.gravatar.com/avatar/3025759a00675f770c693a25a4ad782c?s=120&d=mm&r=g 2x' height='60' width='30' data-src="https://secure.gravatar.com/avatar/3025759a00675f770c693a25a4ad782c?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Inan Aksoy avatar' src='https://secure.gravatar.com/avatar/3025759a00675f770c693a25a4ad782c?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/3025759a00675f770c693a25a4ad782c?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

credit card claims - section 75

Finance

Resolver’s huge guide to Section 75 of the consumer credit act – all you need to know

<img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src="https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src="https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src="https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src="https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g" class="avatar avatar-60 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt='Martyn J. avatar' src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Happiness of employees

Vulnerability

How to support your employees and the people you work with

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