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Your consumer rights

Consumer rights on goods bought from the EU after Brexit

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Your consumer rights

Package delivery insurance: are you covered?

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Alex's Blog

Alex’s blog: Boohoo’s online marketplace move – how will consumers fare?

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Coronavirus

Scams: the old and new tricks to look for now

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Finance

Cash from old: ways you can get back money back

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Alex's Blog

Alex’s blog: What’s the deal with package delivery cover?

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Your consumer rights

How can you make a company listen to you?

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All News

The 12,000 complaints of Christmas

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Online Shopping

Your shopping delivery rights – all packaged up

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Alex's Blog

Alex’s blog: did we learn any lessons the second lockdown around?

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Coronavirus

Lockdown versus lockdown: the picture of complaints

<img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Sarah Dennis avatar' data-srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Sarah Dennis avatar' src='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/2fd574b477073464d70681afd7f57bfd?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Alex's Blog

Alex’s blog – Did the pandemic cause the demise of the Arcadia Group?

<img alt='Alex Neill avatar' data-srcset='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Alex Neill avatar' data-srcset='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Alex Neill avatar' data-srcset='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Alex Neill avatar' src='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />