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Finance

How to claim back some cash for Christmas

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What happens to gift vouchers when firms go bust?

Shops

What happens to my vouchers, gift cards and credit notes when firms go bust?

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Telecoms

Broadband and mobile: getting connected for the Black Friday deal

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Online Shopping

Buying goods on social media: how to avoid being ripped off

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Online Shopping

The Black Friday complaints lag

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online shopping payments

Online Shopping

Shopping and returns – know your rights

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Alex's Blog

Alex’s blog: Black Friday, Christmas and how retailers can show goodwill

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Alex's Blog

Alex’s blog: the shift to online and what it means for the consumer

<img alt='Alex Neill avatar' data-srcset='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Alex Neill avatar' data-srcset='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Alex Neill avatar' data-srcset='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=120&d=mm&r=g 2x' height='60' width='30' loading='lazy' data-src='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Alex Neill avatar' src='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' loading='lazy'/>

Alex's Blog

Alex’s blog: Why airlines should be playing fair to customers now – and how you can act

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Your consumer rights

Expert view: Gary Rycroft on annual subscriptions and refunds

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Resolver Data

Resolver

Half a million complaints during lockdown: Resolver’s six-month statistics

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Alex's Blog

Alex’s blog: Half a million reasons to learn from lockdown

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