Consumer cultures

Consumer trends and tactics: our new series on online buying and behaviour

Katie Goss

All News

Air traffic chaos! What are your rights and how do you claim compensation? 

Katie Goss

Insurance

Pet insurance – what should you look for in a policy?

Resolver Blog

Travel

Train strikes: how to reclaim the cost of your ticket

Katie Goss

Travel

Your rights during air strikes: preparing for industrial action this summer

Katie Goss

Insurance

Was your write-off a rip-off? Direct Line’s review of underpaid vehicle claims

Katie Goss

Travel

Our guide to Airbnb for hosts: how to avoid accommodation complaints and conflict

Katie Goss

Travel

Our guide to Airbnb for guests: how to avoid accommodation complaints and conflict

Katie Goss

All News

Feedback wars: Trustpilot’s fight against fake reviews

Katie Goss

Business

Complaining is for everyone: improving your business’ accessibility

Katie Goss

Consumer cultures

Buyer-seller bust-ups and delivery disputes: our guide to online selling platforms

Katie Goss

Travel

The Resolver guide to flight delays, cancellation and compensation

Resolver Blog