Resolver Stories

Mary’s Ruined Honeymoon: Fallout from the BA baggage system failure

Katie Goss

Travel

Stalled Voyages: Ferry delays and cancellations

Katie Goss

Gambling

Gambling Data Breaches: Did gambling companies sell your data?

Katie Goss

Resolver Stories

Michaela’s Missing Washing Machine: Or why you should ALWAYS pay with a credit card

Katie Goss

All News

Dieselgate: Making manufacturers pay for polluting vehicles

Katie Goss

Online Shopping

Online Food Shopping: Convenience and common complaints

Katie Goss

Business

Resolution Solutions: How to resolve customer complaints

Katie Goss

All News

How Do Happy People Complain? The secret to effective complaining

Katie Goss

Travel

Our guide to Airbnb for hosts: how to avoid accommodation complaints and conflict

Katie Goss

All News

Three documents that could unlock £1000s – which could be in your filing cabinet right now!

Katie Goss

Online Shopping

Ghosted by a seller? Complaining on third-party selling platforms

Katie Goss

All News

Disrepair despair: Get legal help for your housing struggles 

Katie Goss