Innovation in the age of uncertainty – a Trading Standards blog

(28/10/2014) Resolver guest-blogs on apps and innovation in the customer service marketplace

While trading standards officers work hard to help businesses and consumers, cuts and increasing legislative pressures force a more intelligence-based approach to enforcement, making it difficult to handle every consumer complaint. 

Offering an innovative new idea, which helps and educates consumers while taking a strain off trading standards officers, Resolver provides a different way of approaching consumer disputes.

Which is why, when the Trading Standards Institute asked us if we’d like to explain a bit more about what we do and why how Resolver can help trading standards officers in their work in a period of financial restraints and economic pressures, we said “why yes – of course”

Read our CEO James Walker’s blog for the Trading Standards Institute on innovation in customer service here.

Alternatively, if you have an issue with a company or organisation that you’d like to raise – get your voice heard better by using Resolver now
. It only takes a few clicks…