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feedback and complaints

The hidden tricks companies use to avoid refunds, and how to fight back

Kelly Wilson avatarKelly Wilson
Finance

Returned the item but still paying? Your BNPL refund rights explained

Kelly Wilson avatarKelly Wilson
Online Shopping

Can they actually do that? Your retail and online shopping rights explained

Kelly Wilson avatarKelly Wilson
Finance

The Buy Now, Pay Later rules are changing – What does it mean for you?

Kelly Wilson avatarKelly Wilson
Finance

The hidden cost of “Pay in Three”: Are you borrowing more than you realise?

Kelly Wilson avatarKelly Wilson
Travel

How to claim VAT back on your holiday purchases and save money

Kelly Wilson avatarKelly Wilson
Online Shopping

Debenhams complaints: What changed when the high street retailer moved online

Kelly Wilson avatarKelly Wilson
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Brushing scams: Why that random parcel at your door might not be a harmless mistake

Kelly Wilson avatarKelly Wilson
Resolver Stories

Vinted Users Speak Out: Five stories of lost money and broken trust

Katie Goss avatarKatie Goss
Saving Money

Turn Spending into Savings: How to make the most of rewards apps

Katie Goss avatarKatie Goss
Online Shopping

Festive Food Deliveries: Practical tips to protect Christmas dinner 

Katie Goss avatarKatie Goss
Consumer cultures

Dreaming of a Greener Christmas?: Shopping, energy and more

Katie Goss avatarKatie Goss
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