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feedback and complaints

The hidden tricks companies use to avoid refunds, and how to fight back

Kelly Wilson avatarKelly Wilson
Finance

“I missed one payment”: What actually happens when BNPL goes wrong?

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Finance

Returned the item but still paying? Your BNPL refund rights explained

Kelly Wilson avatarKelly Wilson
Online Shopping

Can they actually do that? Your retail and online shopping rights explained

Kelly Wilson avatarKelly Wilson
Flight Claims

Airlines are sitting on billions in unclaimed flight compensation. Could some of it be yours?

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Resolver Guides

Free Guide – PCP Claims

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Finance

The hidden cost of “Pay in Three”: Are you borrowing more than you realise?

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Finance

Can they actually do that? Your banking, credit and Buy Now Pay Later rights explained

Kelly Wilson avatarKelly Wilson
Motoring

New car brands are booming in the UK – but what happens if things go wrong?

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Motoring

EV range not as advertised? Here’s what to do

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Ask The Complainer

Ask The Complainer: In a dispute with an insurance company and facing eviction

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Resolver Stories

“Five days after I bought the car, it broke down”: Elizabeth’s fight for a refund on a faulty used car

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