Energy

What is “back billing” – and can you refuse to pay?

Katie Goss

Consumer cultures

What is dropshipping: an affordable shopping scheme or straight-up scam?

Katie Goss

All News

The secret costs of cash giveaways: the case of Temu’s £50 promotion

Katie Goss

Finance

The Resolver Guide to Section 75

Resolver Blog

Consumer cultures

Dating app traps: swipe left on pricey premiums

Resolver Blog

Travel

Your rights during air strikes: preparing for industrial action this summer

Katie Goss

Insurance

Insurance: a complaints guide

Resolver Blog

Travel

Our guide to Airbnb for guests: how to avoid accommodation complaints and conflict

Katie Goss

Business

How to use ChatGPT for your business

Katie Goss

Business

All things resolution: providing your customers with the best path forward 

Katie Goss

Business

Complaining is for everyone: improving your business’ accessibility

Katie Goss

Travel

The Resolver guide to flight delays, cancellation and compensation

Resolver Blog