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Christmas returns 2020 – the complete guide

<img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Online Shopping

What to do if your gift card has expired, been damaged, or gotten lost!

<img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Spencer Roberts

Courier handing over black friday package from online retailer like ASOS, Missguided or Zalando.

Online Shopping

ASOS delivery issues? Missguided order hasn’t arrived? Our guide to Black Friday delivery complaints.

<img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Spencer Roberts

All News

Black Friday scams – including fake AirPods!

<img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Spencer Roberts

Shops

What happens if Mothercare goes bust? What are your rights?

<img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Spencer Roberts

Shops

What to do if your high street store goes bust

<img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Shops

Monday Media Round-Up – Banned businesses

<img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Shops

Christmas Returns Calendar 2018/2019

<img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' data-srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Spencer Roberts avatar' src='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/a9e92247887b2574bc5882cfe41c22d8?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Spencer Roberts

Shops

The Christmas countdown has begun!

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Shops

Black Friday and Cyber Monday – The ultimate guide to your rights

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Shops

Under new ownership – Three things you need to know when a retailer is sold!

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Shops

Wrong price? You might not get what you paid for…

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