Your consumer rights

Making your white goods last longer: the right to repair

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Shops

Food for thought: the top and bottom grocery shops

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Shops

High street heroes: the top five shops for customer service excellence

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Online Shopping

Resolver’s top 10 online shops for customer service

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Telecoms

The telecoms providers staying connected to customer service excellence

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Resolver

Customer service excellence: which banks stand out?

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Online Shopping

Customer service excellence: celebrating the UK’s top shops

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Finance

Who to bank on: the top current accounts for issue resolution

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Telecoms

Resolver’s top and bottom mobile providers for issue resolution

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Finance

Credit where credit’s due: the top card providers

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Travel

More trouble with travel: what to prepare for before you go

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Insurance

Loyalty penalties for renewing insurance: three quarters of consumers see price hikes

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