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Resolution of the week – our first thank you card!

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New Consumer Regulations – Your Rights

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Court decision on delayed flights could mean compensation revolution

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Hassle on the high street

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More satisfied customers are indulging in smarter complaining

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Home buying hell – your rights

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Problems with your payday loan

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resolver features at TechHub

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resolver features at No.10 Downing Street

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Hotels from hell – your rights

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Passport Complaints

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Good Morning Britain with James

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