What to do if your energy switch is rejected

It is typically very easy to switch your energy supplier, but as with everything sometimes things go wrong.

We understand that energy jargon can muddy the waters, and that suppliers can make it difficult for you to switch in the first place. So we’ve developed this tool to take you through what the common reasons given for a switch being rejected – and your next steps towards sorting it out.

If your energy switch has been rejected, click below and in more than three steps find out how to deal with the issue.

Let us help you sort your switch rejection

Have you been told why your energy switch has been rejected?

Yes

No

If you are still having problems switching, or your current supplier is causing you difficulty, use Resolver to make a complaint.