Travelling abroad: the issues and what to do if you need to complain

7 min read
June 01, 2021

Let’s face it, it’s been a year of chaos for travellers, with mixed messaging, issues surrounding rebookings and vouchers and in some cases, being denied basic consumer rights.

It can be confusing to know what you can and can’t do given so many possible issues, so we’ve put together this at-a-glance guide to cover your specific situation with travel over the past year.

Find out below what you can do if your trip was cancelled, if you did travel but experienced delays or if you accepted vouchers instead of a refund.  

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