In the course of an average week we are all bombarded by a multitude of minor irritants. Those who complain about them effectively deal with any problems and feel better for having done so.
Those who do not know how to complain bottle up their anger and become embittered. This ineffectual approach to the world is unfortunate, because it ignores the fact that complaining is a cathartic exercise – it releases what would otherwise be pent-up frustration. It is worth repeating the watchword of all good complainers: don’t get mad, get even.
Jasper Griegson – the professional complainer