Resolver Stories

Vinted Users Speak Out: Five stories of lost money and broken trust

Katie Goss

Resolver Stories

When WiFi Turns Toxic: How Kerry’s home was contaminated by a faulty broadband device

Katie Goss

Resolver Stories

Lost, Late, Stolen, Left in the Bin: Real stories of Evri courier chaos

Katie Goss

Ask The Complainer

Ask The Complainer: What to do when a garage holds your car hostage?

Katie Goss

Online Shopping

Common Evri complaints and how to handle them

Katie Goss

Online Shopping

PrettyLittleThing.com: The most common complaints

Katie Goss

Online Shopping

Common Amazon complaints and how to handle them

Katie Goss

Online Shopping

Debenhams and Customer Service: What shoppers should know

Katie Goss

Resolver Stories

Michaela’s Missing Washing Machine: Or why you should ALWAYS pay with a credit card

Katie Goss

Online Shopping

Online Food Shopping: Convenience and common complaints

Katie Goss

Business

Resolution Solutions: How to resolve customer complaints

Katie Goss

Travel

Our guide to Airbnb for hosts: how to avoid accommodation complaints and conflict

Katie Goss