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Resolver Stories

Michaela’s Missing Washing Machine: Or why you should ALWAYS pay with a credit card

Katie Goss avatarKatie Goss
Online Shopping

Online Food Shopping: Convenience and common complaints

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Business

Resolution Solutions: How to resolve customer complaints

Katie Goss avatarKatie Goss
Travel

Our guide to Airbnb for hosts: how to avoid accommodation complaints and conflict

Katie Goss avatarKatie Goss
Flight Claims

Was the CrowdStrike Outage an “Act of God”?: What to expect if your flight was cancelled

Katie Goss avatarKatie Goss
Business

How to use ChatGPT for your business

Katie Goss avatarKatie Goss
Business

Complaining is for everyone: improving your business’ accessibility

Katie Goss avatarKatie Goss
Business

Building your business resilience: how to take negative feedback in your stride

Katie Goss avatarKatie Goss
Complaints and Well-being

All you need to know about Customer Service Burnout

Gillie Marceau avatarGillie Marceau
Complaints and Well-being

Empowering customer care: a guide to supporting vulnerable consumers 

Katie Goss avatarKatie Goss
Technology

Complaining with ChatGPT: Our top tips

Katie Goss avatarKatie Goss
Complaints and Well-being

Complaining is for everyone: all things accessibility 

Katie Goss avatarKatie Goss
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