About Resolver

As the UK’s most trusted free complaints website, Resolver works hard to champion better outcomes for everyone with fast, jargon-free issue resolution. We work across the consumer marketplace, providing advice and tooling to businesses, regulators, governments and their customers.

People are at the heart of our business and our employees are no exception. Everyone at Resolver is unique and we foster a collaborative open culture, where you can bring the very best of yourself to work each day.

We’re looking for a Lead Developer to join our Engineering Team, working on our flagship product MRH ODR, a SaaS online dispute resolution system designed for ombudsmen and other dispute resolution providers.

We’ve just released the first version of MRH, and we’re now looking to the future, with a bold roadmap in the works.

This role will involve technical ownership of the team and codebase, while responsible for working closely with the Product Manager and wider business.

The Role

This role will see you working with different, multidisciplinary teams and multiple stakeholders to:

• Building new features, while supporting and maintaining the existing product, including improving test coverage, documentation and technical debt reduction
• Support the Engineering Team in their continual improvement

About You

You should have:

• Strong Ruby skills, particularly with Rails
• Experience of database technologies (e.g. MySQL or PostgreSQL)
• A good knowledge of AWS
• Experience of using Git for source control
• Experience of software development best practices such as pairing, QA and peer code review
• Good interpersonal skills and the ability to work collaboratively with both technical and non-technical stakeholders
• Fluency in English and the ability to work in the UK without sponsorship

Our Offer

We will offer you:

• A chance to lead a team with autonomy, in a role that can be adapted to you
• A competitive salary with an annual bonus
• Pension scheme*
• Private healthcare*
• A creative and relaxed working environment
• Smart and collaborative colleagues

* Pension scheme and private healthcare are available after the completion of your probationary period

The Interview Process

Our interview process consists of:

• A 30 minute informal phone chat with our CTO to talk about Resolver, your background and experience
• A small coding project of 2-3 hours for you to complete at home in your own time
• A video interview of 2-3 hours consisting of a pair programming exercise (based on your coding task), a technical interview and a non-technical interview

There are no brain teasers, trick questions or whiteboard coding exercises!

Our wider Engineering team has a relatively new blog where you can find out a little more about the team.

Apply Today! or email joinourteam@resolvergroup.com