As the UK’s most trusted free complaints website, Resolver works hard to champion better outcomes for everyone with fast, jargon-free issue resolution. We work across the consumer marketplace, providing advice and tooling to businesses, regulators, governments, and their customers.
The one million complaint cases our consumer platform processes each year provide us with a huge amount of valuable insight into complaint management, consumer behaviours, and impacts on customer experience.
We have used this insight to develop SaaS products which in turn allow organisations to better manage their customers, better support their vulnerable population, and provide better customer experiences.
People are at the heart of our business and our employees are no exception. Everyone at Resolver is unique and we foster a collaborative open culture, where people are supported to deliver value to our customers and the business
In addition, Resolver has a comprehensive suite of services for Businesses.
The Product Manager will coordinate the operation, support, maintenance and improvement of the technology parts of an end-to-end service delivered by Resolver to its users. Working with our Development and Data teams, and other relevant departments, the Product Manager with work to define and improve our existing digital products, and help to develop new services.
The role will be the central point of expertise that operates and keeps developing the product and the service Resolver delivers. The successful candidate will work very closely with the senior management team and will be ultimately accountable for a particular service and they will also draw on wider teams to run and improve the product.
Salary – 45-60k Depending on Experience
Pension scheme and Healthcare*
(* Pension scheme and private healthcare are available after completion of your probationary period)
Resolver is committed to diversity. We consider qualified applicants without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, and sexual orientation.
Flexible working; whether it’s working from home or remotelyApply Today! or email firstname.lastname@example.org