Vulnerability

Energy

Energy bills to rise by £693

The announcement today of the 54% rise in the price cap for energy bills will undoubtedly lead to a wave of concern from people worried about making ends meet. In the last few months Resolver has seen a significant increase…

<img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

7 min read

February 03, 2022

Latest stories

Alex's Blog

Alex’s blog: a year of change reflected in our complaints

<img alt='Alex Neill avatar' src='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/d78f435ee0858602d4dced034697c995?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Finance

The text and email scams you should know about

<img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/844e356ae2120179464fa563ff2404b7?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/844e356ae2120179464fa563ff2404b7?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Happiness of employees

Vulnerability

How to support your employees and the people you work with

<img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Resolver

Vulnerability

How we all need the human touch

<img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Vulnerable Customers

All News

How businesses can help vulnerable people when they need it the most

<img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' data-srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Resolver Blog avatar' src='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/67c7afe568dfe77c30873e94a361d87f?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />

Identify vulnerable customers

All News

How do you identify people most in need of help during lockdown?

<img alt='Martyn J. avatar' data-srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' height='60' width='30' data-src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' class='avatar avatar-60 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Martyn J. avatar' src='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=60&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/e6e5af91d75355ee65decc1d9c9cefe7?s=120&d=mm&r=g 2x' class='avatar avatar-60 photo' height='60' width='30' />