(22/09/14) Never be afraid to express yourself
Many people are frightened of complaining for fear of causing an unnecessary fuss. This is a very British attitude and it means that scores of consumers who have very genuine grievances never manage to air them.
For the price of a stamp, you are free to write to anyone you like, however senior he or she may be. Do not be afraid to put pen to paper. And if you make your complaint via Resolver email, it costs even less than a letter.
Read the rest of our tips here
Got a complaint to make? Start it now via Resolver
(Image: Carlos Delgado)